Covid-19 Information and safety precautions
your health and safety are our priority number 1! Find following some frequently asked questions, regarding your vacation in merano. please do not hesitate to contact us for further concerns.
Most borders are open without restrictions. Please double check on your countrys homepage for safety instructions.
To enter italy you need a negative covid test, even if you are completely vaccinated or recovered from a covid-19 infection in the last 6 months.
the termal baths of Merano are open from may 15th, from june 1st also the indoor pools are open again. the myspa is open.
For the indoor area you need the greenpass.
it is suggested to always wear your masks in city centers, for your personal safety and the safety of others, but it is not mandatory on the outside.
Yes, you can currently get tested in many pharmacies for EUR 25,00 - 35,00.
our cleaning staff was working on high hygiene standards even before the pandemic.
all surfaces are cleaned and desinfected daily.
all our bedding and towels are washed above 90 ° C.
on request, housekeeping will not enter your room during your stay.
we took out all decoration detail and decorative pillows which cannot be washed daily.
in our entrance and reception area you will find disinfectant dispenser to clean your hands.
all surfaces like elevator buttons, chairs, light switches etc are disinfected many times daily.
we kindly ask you to cover both mouth and nose by a facemask and keep the personal distance of 1 meter to other guests.
You can serve yourself at the buffet, but need to wear your mask correctly.
Our server work with masks and are vaccinated.
you wish to be completely alone?
we offer roomservice breakfast - choose everything you like and we will glady serve it to your room for your preferred time. (extra cost of EUR 4,50 per day/person)
you can already check in online before your arrival. once you arrive at our hotel we will give you your disinfected room keys and exlpain some things to you and your vacation can start!
we prefer cashless paying methods when checking out, apple pay and google pay are accepted as well. nevertheless paying in cash is still accepted.