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Covid-19 Information and safety precautions

Safety first!

your health and safety are our priority number 1! Find following some frequently asked questions, regarding your vacation in merano. please do not hesitate to contact us for further concerns.

We inform you that according to current law, a Corona green Pass is required for access to museums, theaters and the internal thermal baths, i.e.

  • Negative test with valid proof (72h validity)
  • Proof of completed vaccination
  • Recovery of a proven infection in the last 6 months and corresponding certificate from a medical company

The CoronaPass South Tyrol is also a prerequisite for access to defined areas (CoronaPass areas) such as the inside of restaurants, museums or theaters. Children under 6 years do not have to show a CoronaPass.

Most borders are open without restrictions. Please double check on your countrys homepage for safety instructions.

To enter italy you need a negative covid test, even if you are completely vaccinated or recovered from a covid-19 infection in the last 6 months.

The thermal baths are open, greenpass is required.

 

it is suggested to always wear your masks in city centers, for your personal safety and the safety of others, but it is not mandatory on the outside.

 

Yes, you can currently get tested in many pharmacies for EUR 15,00.

our cleaning staff was working on high hygiene standards even before the pandemic.
all surfaces are cleaned and desinfected daily.
all our bedding and towels are washed above 90 ° C.
on request, housekeeping will not enter your room during your stay.
we took out all decoration detail and decorative pillows which cannot be washed daily.
 

in our entrance and reception area you will find  disinfectant dispenser to clean your hands.
all surfaces like elevator buttons, chairs, light switches etc are disinfected many times daily.
we kindly ask you to cover both mouth and nose by a facemask and keep the personal distance of 1 meter to other guests.
 

You can serve yourself at the buffet, but need to wear your mask correctly.

Our server work with masks and are vaccinated.

you wish to be completely alone?

we offer roomservice breakfast - choose everything you like and we will glady serve it to your room for your preferred time. (extra cost of EUR 4,50 per day/person)

you can already check in online before your arrival. once you arrive at our hotel we will give you your disinfected room keys and exlpain some things to you and your vacation can start!

we prefer cashless paying methods when checking out, apple pay and google pay are accepted as well. nevertheless paying in cash is still accepted.