we know we have a beautiful website but seeing is truly believing and experiencing imperialart can only really be done in person, well then, what are you waiting for take a peek below for all the answers to our guests most frequently asked questions. if your question isn't there, don't worry, just give steffi, yvonne or marion a buzz.
imperialart is #artmerano right in the heart of a town. the exterior is characterised by its art nouveau style, like most of the city’s elegant mansions; the interior is made up of 12 unusual rooms, each designed by one of five local artists, each one different from the next. three of the rooms come with their own hot tub. merano’s unique boutiques are reachable in minutes, take a stroll in the arcades and dine out in one of the city’s many restaurants. from almost anywhere in the thermal city the view is truly a marvel, palms, mountains and alpine meadows. all of this, just for you…
very simple but only for you! As a guest at imperialart you can drive through the pedestrian zone to the hotel.
we need your licence plate number to get the official permission. please comunicate it before your arrival or at check-in. to enter the pedestrian area please follow via roma, cross the post bridge and rena square (piazza rena)
right in front of the hotel there is short-term parking for while you check-in. once you’ve unloaded your luggage, you can leave the car in a garage a few metres away. special rates of 18.5 euros/day for all imperialart guests.
rooms are available from 2.30 pm on the day of arrival and should be vacated by 11am on the day of departure. late check outs are possible just as long as you let us know in advance.
here’s how it is: book directly on our site and you’ll get free access to the merano baths for the duration of your stay. from 15. september - 15. may the saunas are also included, in summer sauna visits are not available, but you'll have to explore the huge outdoor pool and park area and from 26.12 - 06.01 the entrance is limited to 3 hours daily. that will be enough, we promise!
book breakfast here. there’s no breakfast room at imperialart, breakfast is served in our bar on the ground floor where you can pick up a newspaper and have a chat with one of the locals. for something a little bit more intimate, just ask, we also bring breakfast to the room. we just want you to start the day in a delicious way.
imperialart doesn't have a restaurant, but that doesn’t mean we don’t know food! in fact, knowing all the menus in our fair city is something we pride ourselves on. from local Italian, to rustic inns, to gourmet eateries and merano’s most elegant bars, we’ve got just the spot, just for you. fancy a night in? Pizza in your pyjamas, sushi on the sofa – let us know and we’ll get it sorted!
a little piece with a whole bunch of benefits. for those of us who like to indulge in a little bit of retail therapy, this card entitles you to special discounts in merano’s most unique boutiques and not only that, you shop, and they drop! while you while away the hours in our fair city, your shopping gets delivered, directly to the hotel. we love shopping too and that’s we thought we’d share this little gift with you.
giraffes, bears, crocodiles, antelopes and other four-legged friends are unfortunately not allowed. dogs however, are (15.5€/day). just let us know in advance if you want to bring your pooch with you. woof woof woof!
Due to the current situation for the period until 15th august 2020 the following cancellation conditions apply:
Cancellation of the reservation is free of charge until 1 day prior arrival day.
Your deposit payment of 30% will be refunded completely or otherwise it may be used for future reservations.
In order to guarantee your reservation at Boutique & Design Hotel ImperialArt, we ask you to pay a deposit of 30% of the total price of the booked arrangement by bank transfer or by credit card. You will receive all details in your written confirmation after your reservation.
Should you cancel your holiday at Boutique & Design Hotel ImperialArt, the following cancellation conditions apply:
Cancellation up to 7 days before arrival is free of charge; the deposit paid will be credited for your next stay. Should you wish to have the deposit refunded, we reserve the right to retain a processing fee of 24.00 euros.
In case of cancellation from 7 days before arrival, non-appearance, late arrival or early departure, we charge 100% of the booked arrangement fee.
The special conditions listed below apply to the following periods:
from 24th December to 3rd January inclusive:
Up to 14 days prior to arrival date: no cancellation fee possible. If you remit the deposit amount, please note that we deduct a handling fee of EUR 24.00. The travel insurance cannot be retransferred in case of cancellation.
From 14 days before arrival: 70% of the fixed costs.
In case of non-arrival or early departure, 100% of the stay will be charged.